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Assessments are a wonderful, easy way to help in hiring, coaching and training your staff. We offer state-of-the-art assessments that are delivered on-line and instantly scored for quick turn around and can be used anywhere in the world.

Southard & Associates is committed to helping you understand how to use these assessments properly and making them a successful part of your program. Please contact us for assistance in choosing the best assessment for your needs. Let our experience save you time.

The Department of Labor recommends using business assessments to maintain objectivity and avoid illegal discrimination in an employer? relations with job candidates and employees. Click to view the Department of Labor Principles of Assessment.

Demo Site Link for Checkpoint 360° & SkillBuilder http://demo.profilesinternational.com/checkpoint

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Benefits

ProfileXT

Time to complete: 50 minutes

The most technologically advanced system available for measuring potential and predicting job performance.

Measures the whole person:

  • Thinking and reasoning skills,
  • Occupational interests, and
  • Behavioral traits.

Compares how closely a candidate matches a Job Match Pattern , which identifies the desired characteristics for a specific position.

Click for an Executive Summary of studies confirming reliability, validity, and dramatic cost savings.

Conduct interviews.

Assess job fit.

Select the best candidate from multiple candidates.

Effectively lead, coach, and train employees.

Make important decisions in:

  • Promoting,
  • Assigning work,
  • Team building, and
  • Succession planning.

Placement Report

Coaching Report

Succession Planning Report

Individual Report

Sales Placement Report

Sales Management Report

Graph Report

PXT Quick Reference Guide

Hire and develop skilled, productive, and happy employees.

Reduce turnover.

Increase productivity and efficiency.

Increase training cost-effectiveness.

Reduce restlessness, conflict, and confusion.

Improve profits.

Improve company sustainability.

Improve internal and external customer service.

Assessment Tool

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Profiles CheckPoint 360° Competency Feedback System

Time to complete: 30 minutes.

CheckPoint 360° provides managers and leaders an opportunity to receive an evaluation of their job performance from the people around them their supervisor(s), peers, and people whose work they supervise.

The Profiles CheckPoint 360 ° Competency Feedback System addresses performance in eight skill clusters (listed below) and 18 universal competencies.

  • Communication
  • Leadership
  • Adaptability
  • Relationships
  • Task Management
  • Production
  • Development of Others
  • Personal Development

Click for Checkpoint 360° History, Development, and Research Information .

From this feedback, managers can compare the opinions of others with their own perceptions, positively identify their strengths, and pinpoint specific areas for improvement.

Measure improvement over time by completing another CheckPoint 360° after a year (or more). Changes are presented in a Comparison Report.

Five or more managers' CheckPoint 360° reports can be combined to produce an Organizational Management Analysis report, which reflect a broader perspective of organizational management.

CheckPoint 360° Individual Report

CheckPoint 360° Comparison Report

Organizational Management Analysis

Improve management and team effectiveness.

Increase company productivity and efficiency.

Increase training cost-effectiveness.

Improve company sustainability.

Improve internal and external customer service.

Assessment Tool

Description

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Profiles Customer Service Perspective

Time to complete: 25 min.

Measures customer service characteristics and proficiencies:

  • Trust
  • Tact
  • Empathy
  • Conformity
  • Focus
  • Flexibility
and 2 basic proficiencies
  • Vocabulary
  • Numerical Ability

Measures how closely a person's customer service perspective is aligned with the company's customer service perspective is aligned with the company? customer service perspective.

Specifically for customer service positions:

  • Conduct interviews.
  • Assess job match.
  • Select the best candidates.
  • Effectively coach and train customer service representatives.
Assessment can be used for:
  • Financial Services
  • Health Care
  • Hospitality Services
  • Retail
  • General Customer Service

Placement Report

Coaching Report

Individual Report

Company Service Perspective

Reduce:

  • Inappropriate Messaging About Your Business.
  • Customer Dissatisfaction.
  • Legal Liability Issues.
  • High Employee Turnover.

Improve:

  • Customer Service
  • Productivity
  • Longevity

Assessment Tool

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Profiles Sales Indicator

Time to complete: 20 minutes

Measures key qualities of successful salespeople:

  • Persistence
  • Self Reliance
  • Energy
  • Sales Drive
  • Competence

Predicts performance in seven critical sales behaviors:

  • Prospecting
  • Closing Sales
  • Call Reluctance
  • Self Starting
  • Teamwork
  • Building and Maintaining Relationships
  • Compensation Preference

Click for case study results demonstrating dramatically decreased turnover and increased sales.

Specifically for sales positions:

  • Conduct interviews.
  • Assess job match.
  • Select the best candidates.
  • Effectively coach and train salespersons.

Job Match Management Report

Individual Report

Improve sales.

Reduce turnover.

Improve productivity.

Reduce:

Poor Sales Production.

Inability to Prospect Effectively.

Customer Call Reluctance.

Failure to Close Sales.

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Profiles Team Analysis

Time to complete: 15 minutes

A Profiles Team Analysis must be completed by all team members (including the team leader).

Measures 12 factors essential for team success.

Identifies team strengths and weaknesses

Compares the team leader's and members' characteristics.

Build high performing teams.

Increase team productivity and efficiency.

Identify and address team strengths and challenges, both from an individual and team standpoint.

Provide direction for the team leader on how to effectively lead the team.

Team Analysis Report

Achieve incredible results quickly.

Allocate resources effectively.

Increase team productivity, quality, effectiveness, and relationships.

Reduce conflict, confusion, and frustration.

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Profiles Performance Indicator

Time to complete: 20 min.

Measures:

  • Productivity
  • Quality of work
  • Initiative
  • Teamwork
  • Problem solving
  • Response to stress and conflict

Identifies whether a person is internally or externally motivated, and what motivations are most meaningful.

Effectively coach and motivate employees.

Individual Report

Management Report

Graphic Summary Report

Reduce:

  • Stress
  • Conflict
  • Ineffective communication

Increase:

  • Motivation
  • Productivity
  • Quality
  • Initiative
  • Effectiveness
  • Job Satisfaction

Assessment Tool

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Profiles Step One Survey II

Time to complete: 20 minutes

Measures:

  • Personal Integrity
  • Reliability
  • Work Ethic
  • Substance Abuse

Provides information about a candidate's:

  • Past employment
  • Employment-related problems
  • Illegal substance use
  • Theft of an employer's money, property, data, etc.
  • Computer, Internet, email abuse

Prescreen job candidates.

Objectively obtain better information.

Identify the best candidates.

Conduct better interviews.

Confidential Report

Quick Check Report

Reduce:

  • Theft and fraud.
  • Loss of confidential information, trade secrets, and computer data.
  • Drug testing costs.
  • Absenteeism and tardiness.
  • Unauthorized computer, Internet, and email use.
  • Turnover.
  • Illegal substance abuse.