Last week I flew to Minneapolis / St. Paul Minnesota where I was hired to deliver two 1 hour training classes and a one and a half hour keynote. These training sessions and keynote were for the Minnesota Child Care Association (MCCA). It is a wonderful group that helps teach child care givers and their [...]
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Filed under: Communication, Inspirational, Leadership, Motivation
These four characteristics—simplicity, frequent interaction, focus on the future, and self-tracking are the foundation for a successful “performance management” routine. In the basic routine below we describe some of the questions many great managers ask to learn about their employees and the format they usually follow. Our purpose is not to tell you exactly what to say, or how to say it, or to whom, because that would be cumbersome and artificial—you will of course want to adapt the questions and tools to your own talent and experience.
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Filed under: Communication, Leadership, Management, Motivation
Great Managers, as soon as they realize that a weakness is causing the poor performance, switch their approach. They know that there are only three possible routes to helping the person succeed. Devise a support system. Find a complementary partner. Or find an alternative role.
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Filed under: Leadership, Management, Motivation, Training